When respond a notification with smartphone item does not approved?
Today a lot of process has a approval flow on ERP systems. I got a problem on Oracle E-Business Suite recently. When we approve a notification with computer (like outlook) or on worklist (oracle self service responsibility) it approved. We got no error. But when we give approve response with smartphone ( like blackberry or i-phone ) approve answer didn't come inbox folder on mail server. So po didn't approved. Then I run " Synchronize Workflow LOCAL tables" concurrent from sysadmin responsibilty and it solve the problem. You can get more information from the following link. http://vivekrajendran.wordpress.com/2011/02/23/about-po-approval-and-workflow-notification-mailer-integration-with-blackberry/